This past holiday I was very fortunate to have spent some time with an unusually large amount of family members. And with time spent with that amount of people after not seeing them for a long time, you get a lot of curious stares due to 3 main reasons 1) the uncertainty of which parental tree I fell from 2) the physical difference from their last sighting of me and lastly, 3) the “Does that one still speak our native tongue”.
As I make friendly banter to ask them about their lives, it was just polite for people to ask me questions about mine. One of the questions was about what I do for work. When they found out that I work for a software company, I received two kinds of responses – the “Ohhhhh, that’s nice” and slowly head to buffet table or my favorite one, “Like ‘The Facebook’”, which made me smile every time.
There were some genuinely interested people that wanted to know the details of my job and not assume that the only software company that ever existed was Facebook. I briefly explained what I do for work but the more inquisitive individuals were graciously informed about the software that MerlinOne develops and its functionality. I have about pulled all the metadata jargon I can possibly think of and began to speak of internal database field names. Yes, I got that granular and clearly, more than what some bargained for. I was feeling good about myself, until someone asked what the fields mean to someone like them if they were to use an affordable digital asset management system like Merlin.
I understood their confusion so I back-pedaled. I explained that we are able to provide custom field labeling to correspond with the system’s own internal fields, which allows each customer to customize the name of the fields that they see when they launch and login to Merlin. With that piece of information, it made more sense to them why MerlinOne’s asset management system is able to store data for a newspaper like New York Times but also store information for a government office like the Executive Office of the President of the United States or store information for a non-profit organization like The Humane Society of the United States.
Working with new customers, they always ask, “Are we able to change the labels on those fields to something that makes more sense?” And my reply is always, “Yes, we can change the names of those fields to whatever makes sense to you, in whatever language.”
Rizzi Hepburn
Support Engineer
Email: rhepburn@MerlinOne.com
Phone: 617.328.6645
www.merlinone.com
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