MerlinOne’s Response to the COVID-19 (Coronavirus) Pandemic

Covid-19 update image on MerlinOne's DAM service website.

At MerlinOne, the safety and well-being of our employees and our customers is always our top priority, and we fully acknowledge the important role we play in providing our customers with connectivity solutions during this critical time. Please ensure we are actively monitoring the COVID-19/Coronavirus situation as it develops in realtime and have taken steps to help keep our staff and communities safe.

Below are a few changes to our business operations to reflect the current state of events:


Remote Work for MerlinOne Staffers

As of this week and in light of the situation, we have advised all MerlinOne employees to work from home until the foreseeable future.


Customer & Internal Communications 

Several years ago we invested in a phone system and remote access capabilities to allow us to remain 100% effective while working outside of the office. At the time, we did this in reaction to winter weather here in the Boston-area, but of course it lends itself to our working in a distributed fashion in the current challenging times. Please know, we are proceeding with business as usual and that our staff are fully equipped with the proper communication tools to guarantee unaffected response to customer inquiries.
Staff Travel
Until further notice, MerlinOne employees will not be traveling for business, and are fully informed about best practices to remain healthy.
As a result, we will continue to deliver our usual highly responsive support, development projects are continuing, and we remain committed to giving you the best possible DAM performance in these challenging times. Let us know if we can assist you in any way!