KOA Launches Press Room using Merlin Digital Asset Management APIs

Quincy, MA, February 25, 2015 – When media agencies want to get material or information about Kampgrounds of America (KOA), they can go to KOA’s newly launched Internet press room. Whether it is a photo, graphic, PDF press release or video, they are actually retrieving it from KOA’s hosted Merlin digital asset management system, the power in the background. Merlin … Read More

Browser Technology Helps DAM access: The Ubiquitous Merlin

MerlinOne has a long history of ensuring that data stored within its Merlin digital asset management system is readily available to a variety of users. Offering both dedicated client software (for Windows and Mac) and a web browser interface (for a variety of Internet-connected devices), the company is continually investing in technologies that bring Merlin to as many users as … Read More

Hart Energy Publications Selects Merlin Hosted DAM System

Quincy, MA, February 23, 2015 – Hart Energy Publications, a leading provider of news, data and analysis for the global energy industry,  has selected the Merlin Hosted Digital Asset Management System to easily organize their images for fast access and sharing. Merlin hosted systems are a full, outsourced, digital asset management system offered as Software-as-a-Service (SaaS). MerlinOne locates its systems … Read More

DAM Software; how to avoid poor Customer Service

Avoid being Charlie Brown Does the Software Customer Service live up to the reputation the vendor proclaims as you go through an evaluation process of deciding on a new software solution? Sure we look at big bold type on a vendor’s web site proclaiming “our relationship with our customers is #1!” The reality is as a consumer, you really don’t … Read More

An Introduction to Keywords in MerlinX

MerlinX (MX) provides an exciting and user-friendly approach to keywords with key enhancements to handling and editing. As a member of the Technical Services team I’ve recently observed that this can be a confusing area for new users.   With a few simple guidelines users can employ some Digital Asset Management best practices from the start and can quickly organize data … Read More

Digital Asset Management at Telegraaf Media

Telegraaf Media Groep (TMG), based in Amsterdam, publishes a variety of newspapers and websites including De Telegraaf, the largest Dutch newspaper. TMG has been using Merlin as their Digital Asset Management system for nearly 10 years. I had the pleasure of visiting them recently with my colleague Jennifer Cox, MerlinOne’s Customer Service Team Manager. Like many of our newspaper customers, … Read More